Frequently asked questions

Q. How will I know that my item has been received to the addressee in Armenia?

Once your package reaches Armenia, you can track its progress using HayPost’s Track and trace tool.

With the Track and trace number depicted for each your order you will be able to track your order and manage the delivery.

Q. How long it takes my order to be delivered to the addressee in Armenia?

Delivery time to Armenia is usually 7-14 business days for air shipping (for sea shipping please check the Shipping Calculator).

Q. What is the receiving procedure in Armenia?

All deliveries require addressee or the addressee’s representative’s signature on delivery. We care for your delivery, so please be notified that in case your order has to be accepted by the addressee’s representative we will require a power of attorney with notarial certification. It is meant to ensure greater protection in case if an unauthorized person attempts to receive your parcel. For the same reason, we will not leave the item at the PO Box.

Q. Are there any size or weight limits for parcels sent through HayPost USA?

Items delivered via AIR shipping cannot exceed the following limits:

· weight: 65pounds

· length: 40inches

· dimension: 0.25 cubic meters

Items exceeding the mentioned limits with up to 220 pounds of weight will be delivered via SEA shipping.